This error is a brick wall. It prevents the software from launching, often appears without warning, and leaves users scratching heads. Why is it happening? Is the dongle broken? Did the computer change?
The phrase "Hardware information does not match" implies that the software is looking for a specific hardware "fingerprint" of your computer and comparing it to a record stored within the dongle or the software license file. This error is a brick wall
It sounds cliché, but a restart clears
One of the most frustrating and confusing errors a user can encounter is the message: often appears without warning