Avaya Site Administration (ASA) 6.0 is a legacy but persistent tool used for managing Avaya Communication Manager systems. While the graphical user interface (GUI) installation is straightforward for a single user, enterprise deployment requires a scripted, hands-off approach. This article provides a deep dive into executing a silent installation of Avaya Site Administration 6.0, covering command-line parameters, answer file creation, and troubleshooting common pitfalls. Before diving into commands, it is crucial to understand what a silent installation entails. Unlike a standard installation where a user interacts with wizards, clicking "Next," accepting licenses, and selecting directories, a silent install runs in the background. It uses a pre-configured file (often called an "answer file" or "response file") to simulate user input.

In the realm of enterprise telecommunications, efficiency is king. For system administrators managing large-scale Avaya environments, the prospect of manually installing software on dozens—or even hundreds—of workstations is a logistical nightmare. This is where the "silent install" becomes an indispensable tool.

Add the /f2 switch to your command:

[InstallShield Silent] Version=v7.00 File=Response File [File Transfer] OverwrittenReadOnly=NoToAll [{GUID-OF-APPLICATION}-DlgOrder] Dlg0={GUID-OF-APPLICATION}-SdWelcome-0 Count=2 Dlg1={GUID-OF-APPLICATION}-SdFinish-0 [{GUID-OF-APPLICATION}-SdWelcome-0] Result=1 [Application] Name=Avaya Site Administration Version=6.0 Company=Avaya Lang=0009 Note: Finding the specific GUID and section headers usually requires analyzing a recorded file or extracting the MSI from the setup.exe, which brings us to the alternative method. Once you have your setup.iss file prepared, you are ready to run the silent installation. The Command Syntax Open your command line interface or script editor and use the following syntax: